Important Information for Patrons 2024

Season 2024 Information

2024 Subscriber and Seating Information

2024 Subscribers will continue to enjoy our substantial savings over single ticket prices in all venues. Current 2023 subscribers will also receive priority first choice seating and the option to retain current seats or change seat location in reserved seating venues for 2024. For this to occur, we must receive your subscription renewal by midnight on the 15th December 2023.

Melbourne: The Primrose Potter Salon at the Melbourne Recital Centre is a general admission venue, not reserved seating. Space in this venue is limited so please act quickly to secure your seat in 2024. All ticketing purchases for this venue must be done directly through the Melbourne Recital Centre.

We strongly encourage patrons to use our online ticket order portal but for those subscribers wishing to email or mail in their subscription, please fully complete and follow the instructions on the 2024 Ticket Order Form and send it in to our office.

Please note some venues may have capacity restrictions. Seating allocation for renewing subscribers will therefore be processed and allocated by order of receipt, so please book early to avoid disappointment.

Patrons purchasing as a group larger than two people will be able to sit together in their chosen venue if venue guidelines permit. Please ensure you provide details for those with whom you wish to be seated so no errors occur. Please refer to the Venue Information page for updated policies for your venue.

Selby & Friends will continue to comply with Public Health guidelines and individual venue requirements for entrance to public spaces.

Ticketing

We will not be issuing paper tickets for our 2024 Season in all venues. We strongly encourage all patrons to use our online ticketing system. We strongly encourage all patrons to use our online ticketing system. This is a secure portal, easy to understand and navigate, which allows patrons to pay by credit card. Selby & Friends will also make available purchases via direct deposit or EFT.

Tickets for 2024:

After purchasing through our online portal, patrons will receive a receipt by email.  A confirmation email from Selby & Friends, with all relevant seating information, will be sent to purchasers. This confirmation email will serve as your concert entry ticket.

A confirmation email from Selby & Friends, with all relevant seating information, will be sent to purchasers after the 15th of December, 2023 when the Priority Seating Subscriber Renewal period ends. This confirmation email will serve as your concert entry ticket.

As you enter the concert, you can present it in virtual form on your mobile device or bring a hard copy you have printed at home. You may also need to bring a form of identification (please see further information below). There will be no traditional paper tickets sent to you by mail.

If you purchase for friends, please supply their details at the time of purchase so we can keep our files up to date on their seating as well as yours. However, as the Primary Purchaser, only your name will be on the E-Ticket sent to you.

ID at point of entry: Patrons are requested to bring a form of identification to the concert along with the E-Ticket from Selby & Friends to show our staff at the entrance to the concert should they request it.

Additional Information:

If you have misplaced your entry email confirmation, please contact our office during office hours by email to info@selbyandfriends.com.au.

• Ticket exchanges for concerts in other venues will require a new entry pass to be sent to patrons by email and may incur an additional cost. Exchanges cannot be made across different Seasons. 

We do not offer refunds after purchase or for change of mind or inability to attend. 

Paying by EFT or Direct Deposit:

Patrons purchasing tickets directly from Selby & Friends may prefer to direct deposit to the Selby & Friends bank account or purchase using EFT. We will require a completed Ticket Order Form emailed to our office at info@selbyandfriends.com.au so that we can identify your payment and confirm your purchase with a confirmation email. Please contact our office on 1300 511 099 for details of the Selby & Friends bank account details.

Email/Mail:

Patrons are encouraged to order tickets online or please use this Ticket Order Form if you wish to print and fill it in to send to our office at PO Box 18, Northbridge, NSW, 2063 or email to info@selbyandfriends.com.au.

Please note: orders for the Melbourne series must be done directly with the Melbourne Recital Centre.

Single ticket purchases for Sydney City Recital Hall and the Primrose Potter Salon at the Melbourne Recital Centre must be done directly with these venues.

Please note: Mail times vary so please account for this when mailing to Selby & Friends.

Exchange and Refund

Selby & Friends does not offer refunds after purchase. 

Concession Card Holders

As part of our terms and conditions of purchase for Senior, Student or Pensioner tickets, presentation of proof of concession status for all concession holders wishing to take advantage of the concession price is required at time of purchase either online or at the box office. Definition of concession status is a government issued Seniors or Pensioner card with valid number or Institutional Student ID.

Need assistance? Here's how to reach us

We strongly encourage patrons to use our online ticket order link, Buy Tickets, as this takes patrons to a choice of purchasing subscriptions or single tickets in the venue of their choice and provides an immediate receipt for your records.

We have now moved to predominantly online and door ticket sales as our phone is monitored but we have irregular office hours.  For those patrons wishing to email or mail in their subscription/order form, please fully complete and follow the instructions on the Ticket Order Form and send it to us either by email or by mail to:

Selby & Friends
PO Box 18 Northbridge, NSW 2063
info@selbyandfriends.com.au